This Privacy Policy explains how SIA “Ceplis V.S.” processes personal data in connection with the use of the website www.ceplis.eu, the sale of products and related communication.

Data Controller:
SIA “Ceplis V.S.”
Contact e-mail for data protection matters: info@ceplis.eu

1. What personal data do we process?

We process personal data that you voluntarily provide to us or that is generated when you use our website and communication channels, including:

• name and surname;

• e-mail address and phone number;

• delivery address (if placing an order);

• communication content and order-related information;

• technical data related to website usage (IP address, browser type, cookie data).

2. Purposes and legal basis of processing

We process personal data for the following purposes:

• to process orders and provide services;

• to communicate with customers regarding orders and inquiries;

• to comply with legal obligations (e.g. accounting requirements);

• to ensure the operation and security of the website;

• to improve our services and user experience;

• to send informational or marketing communications only with your explicit consent.

The legal basis for processing is the performance of a contract, compliance with legal obligations, our legitimate interests, and your consent.

3. Disclosure of personal data to third parties

Personal data may be disclosed only to the extent necessary to provide our services or to comply with legal obligations, for example to:

• delivery service providers;

• IT and hosting service providers;

• public authorities where required by law.

We do not sell or disclose your personal data to third parties for their own marketing purposes.

4. Data retention

Personal data is retained only for as long as necessary to achieve the purposes for which it is processed and as required by applicable law.
After the retention period expires, the data is deleted or anonymised.

5. Data security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, loss or destruction. Access to personal data is restricted to authorised persons only.

6. Cookies

The website uses functional, analytical and marketing cookies. Non-essential cookies are used only with your consent. You may change your cookie preferences at any time via your browser settings or through the cookie management tool on the website.

7. Your rights

In accordance with the General Data Protection Regulation (GDPR), you have the right to:

• access your personal data;

• request rectification or erasure of your data;

• request restriction of processing;

• object to processing;

• request data portability;

• withdraw your consent at any time (where processing is based on consent);

• lodge a complaint with the Data State Inspectorate of Latvia or your local supervisory authority.

8. Changes to this Policy

We may update this Privacy Policy from time to time. The current version is always available on www.ceplis.eu.